House Rules of Linden House

Appointment-Only Service All treatments at Linden House are by appointment only. This allows us to provide each client with dedicated, high-quality care. Occasionally, we may have last-minute openings; check our Instagram stories daily.

Deposits A deposit is required to book an appointment. The deposit will be deducted from your final treatment price. All deposits are non-refundable. A 48 hours notice is required to be able to reschedule an appointment. If you do not give proper notice, your deposit will be forfeited.

Cancellations and Rescheduling To respect our team’s time and provide flexibility for others, cancellations and rescheduling are allowed up to 48 hours before your appointment. For changes made within 48 hours, the deposit will be lost. This policy ensures we can provide the best service to all clients.

Late Arrivals Please arrive on time. We understand that things can happen, if so, please let us know you that will arrive later to your appointment. If you are late, we may need to shorten or adjust your treatment, though the full price will still apply. For arrivals beyond 15 minutes, we reserve the right to cancel the appointment.

Treatment Guarantee We stand by the quality of our services and offer a one-week guarantee on all treatments, provided aftercare instructions are followed. Failure to follow the recommended aftercare may void this guarantee. Our team is committed to ensuring you leave satisfied with your results.

Client Health and Safety Disclosure For your safety, it is essential to disclose any allergies, health conditions, or medications that may impact the treatment. Linden House is not liable for adverse effects due to undisclosed conditions.

Hygiene Standards To maintain a clean and tranquil environment, smoking, pets, and children are not permitted in the salon. This ensures a professional and relaxing experience for all.

Hygiene and Personal Care We ask clients to observe personal hygiene standards. Linden House reserves the right to refuse service to any client if necessary to ensure a positive experience for all.

Illness and Contagious Conditions Treatments may need to be rescheduled if you are unwell, have a contagious condition, or experience symptoms such as fever or cold sores. This is for the health and safety of everyone.

Client Responsibility Linden House is not liable for any harm or issues arising from incomplete or inaccurate information provided by the client, including health conditions, medications, or lifestyle activities that may impact the treatment.

Limit of Liability Linden House and its staff are not liable for any damages, direct or indirect, that may result from treatments, products, or advice provided. By choosing our services, clients agree to this limit of liability.

All Sales Final All services at Linden House are non-refundable. Our specialists are dedicated to providing excellence in each treatment and ensuring your satisfaction.

Photographic Consent By receiving services at Linden House, clients agree to before-and-after photos of treatments, which may be used for educational or promotional purposes. We respect client privacy, and photos will be used discreetly. Please inform us in advance if you do not wish for photos to be taken.

Right to Refuse Service Linden House reserves the right to refuse service to any client at our discretion, particularly if their conduct or condition may pose a health, safety, or comfort risk to others.